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what do our customers say?
See what our satisfied customers have to say about our services.
What a fab place. Kids loved it and reasonably priced. Managed to have 2 hot coffees so definitely a win!
Bobby Grimley
Best play area the kids have been to. Separate area for under 3s - very good too. Cafe and lots of tables for adults who can easily keep an eye on the kids.
Audrey Gray
"Excellent soft play. Clean and well looked after. The food looked good. There were some healthy options for little ones as well.
Joe Walton
Great value decent food and grandson loves the place.
Gina Miller
My husband and I Had a lovely first time experience with our 1.5 year old son, had a lovely time, staff were so friendly and helpful. would highly recommend. good size for under 3 and the bigger kids as well.
Seyyida Jaffer
FAQs
Got questions about Krazy Kidz? Check out our FAQs below. Can't find what you're looking for? Just give us a shout. We're here to help.
Are we able to bring our own food/drink in to KK?
As we have an onsite cafe you are not permitted to bring your own food on to the premises, with the exception of baby food and formula, or any food required for medical/allergy reasons. Please note that due to health and safety reasons we cannot microwave any baby food in our kitchen.
We can provide jugs of hot water for food pouches/jars, etc to be heated.We understand that some children will have special dietary requirements and to avoid embarrassment if you have brought your own food because of this then please let the supervisor know who will be able to advise if this is acceptable.
We are a small family business and rely on the purchases from the café to not only help pay our operating costs but also keep our entry price at a reasonable level versus other facilities.
Do you serve food and drinks?
We have a cafe that provides a selection of great coffees, teas and cold drinks as well as toasties, paninis, soup, sandwiches, cakes and so on, (check out our menu page).
We do cater for most intolerances and we have an allergen matrix for your reference, (again check out our menu page) however please let us know if you still have concerns.
We kindly ask that all hot food orders are placed at least 20 minutes prior to the end of the play session. Hot food orders will not be taken after that time.
View our menu HERE
Can adults play in the soft play?
It is preferred that adults limit their need to go into the softplay area however they can enter the play frame to help and supervise children. However please remember that the play equipment is designed for young children so you will be responsible for any breakages if you are found to be inappropriately using the equipment.
Can I book in advance or request/reserve tables?
We’re sorry but we don’t have the administration capacity to support this and even during Covid restrictions when we allocated tables based on the size of the group, this received a mixed response.
Tables are therefore available on a first come, first served basis. (As with most venues, we do not have a table that enables you to see your child in every space of our venue.)
Do you have wheelchair access?
Krazy Kidz is based within an old building, but we have done our best to make it suitable for wheelchair users. We have designated disabled parking spaces, but our doors are not automatic. We have fire exits which are suitable for wheel chair access, just let a member of our reception staff know on arrival.