As we have an onsite cafe you are not permitted to bring your own food on to the premises, with the exception of baby food and formula, or any food required for medical/allergy reasons. Please note that due to health and safety reasons we cannot microwave any baby food in our kitchen.

We can provide jugs of hot water for food pouches/jars, etc to be heated.We understand that some children will have special dietary requirements and to avoid embarrassment if you have brought your own food because of this then please let the supervisor know who will be able to advise if this is acceptable.

We are a small family business and rely on the purchases from the café to not only help pay our operating costs but also keep our entry price at a reasonable level versus other facilities.

We have a cafe that provides a selection of great coffees, teas and cold drinks as well as toasties, paninis, soup, sandwiches, cakes and so on, (check out our menu page).  

We do cater for most intolerances and we have an allergen matrix for your reference, (again check out our menu page) however please let us know if you still have concerns.

We kindly ask that all hot food orders are placed at least 20 minutes prior to the end of the play session. Hot food orders will not be taken after that time.

View our menu HERE

It is preferred that adults limit their need to go into the softplay area however they can enter the play frame to help and supervise children. However please remember that the play equipment is designed for young children so you will be responsible for any breakages if you are found to be inappropriately using the equipment.

We’re sorry but we don’t have the administration capacity to support this and even during Covid restrictions when we allocated tables based on the size of the group, this received a mixed response.

Tables are therefore available on a first come, first served basis. (As with most venues, we do not have a table that enables you to see your child in every space of our venue.)

Krazy Kidz is based within an old building, but we have done our best to make it suitable for wheelchair users. We have designated disabled parking spaces, but our doors are not automatic. We have fire exits which are suitable for wheel chair access, just let a member of our reception staff know on arrival.